Policies


Return Policy

Uh-Oh, I changed my mind

Sealed, unopened spirits in original condition may be returned within 14 days of purchase when accompanied with your original sales receipt for a full refund.  The refund will be in the form of original payment.

 

Apologies in advance for the inconvenience

To ensure quality control of our inventory, all sales are final on wines and sakes and they may NOT be returned for a refund, store credit or exchange.  Trust us, this is to the customer's (YOUR) benefit

 

Don’t worry, we got your back

Defective wines, spirits, and sakes may be exchanged for items of equal or a credit towards an item of greater value within 14 days of purchase when accompanied with your original sales receipt.  Proper handling and storage is essential for all wines, spirits, and sakes.  Leivine Wine & Spirits shall have sole discretion to refuse any exchange(s) in the event of suspected fraud, abuse, mishandling and/or improper storage after the purchase. 

 

If your items were shipped or delivered, please send email to shop@omgcheers.com or call us at 929-401-6616 to discuss your options.

 


OMGCheers.com Shipping Policy

📦 Order Processing

  • Processing Time: Orders are typically processed within 2-5business days.

  • Business Days: Monday through Friday, excluding holidays.

🚚 Shipping Options

  • Carriers: We ship via UPS and FedEx.

  • Delivery Time: Most orders arrive in 3–7 business days depending on your location.

  • Shipping Rates: Calculated at checkout based on weight, location, and speed.

🛑 Age Verification

  • 21+ Only: You must be 21 years or older to purchase alcohol from OMGCheers.com.

  • Adult Signature Required: All shipments require a valid 21+ adult signature at delivery. No exceptions.

🌍 Shipping Restrictions

  • State Regulations: We comply with all local and state laws. Some states may be restricted or limited for alcohol shipments.

  • If We Can’t Ship: If we’re unable to ship to your location, we’ll cancel your order and issue a full refund.

📜 Passage of Title

  • When Ownership Transfers: Title to all goods passes from OMGCheers.com to the buyer at the time of shipment, not at delivery.

  • Legal Responsibility: Once your order leaves our warehouse, you assume all responsibility for the shipment, including compliance with local laws and the receipt of the package.

🔄 Returns & Issues

  • Damaged or Incorrect Orders: Contact us within 48 hours of delivery with photos for review.

  • Returns: Due to alcohol regulations, returns are handled on a case-by-case basis. Unauthorized returns will not be accepted.

  • Return Shipping: If a return is approved, shipping costs are the responsibility of the customer unless the issue was our error.

📞 Need Help?